Frequently Asked Questions

Here is the different warmth level from when it comes to doonas. To assist in your selection, our doonas are rated in Warmth 1 (coolest), 3 (medium) and 5 (warmest). The warmth rating is equivalent to a wool blanket. For example, a Warmth 3 is approximately equivalent to the warmth of 3 wool blankets. The best way to choose the right warmth is to consider how cold your house gets at night. The table below provides some suggestions based on the internal overnight temperature of your house and your sleep type:  
Sleep Type Your house night Temperature Suggested warmth rating
Very hot sleeper 25+ degrees Warmth 1
Average sleeper 15-25 degrees  Warmth 3
Toasty warm sleeper 5-15 degrees  Warmth 5
If you are a cold person or are older (55+) consider going one step warmer than the suggestions above.

SLEEPY Joey duvets are bespoke and made against order. This means your doons is made with freshest available down & feathers. They are further given a Hygiene Wash after Production (if chosen). The total time is up to 2 weeks. We will communicate with you the ETA once order is received.

SLEEPY Joey quilts and pillows are easiest to maintain. Wash doona or pillow in warm water (upto 40 degrees) using normal detergent. Ensure the washing machine is big enough for doona to move freely. To dry the Doona, hang it out on line or use clothes drying rack. Once thoroughly dry just give it a good shake to fluff up the feathers and down. Or alternatively dry in dryer between 50 degrees to 65 degrees.

We have a number of qualified partners that is available in your area to dry clean your Doona here are the locations

For health and hygiene reasons, pillows, quilts, underlays, bed toppers, mattress and pillow protectors cannot be returned for a refund or exchange unless faulty or not as ordered. For them to be returned they need to be unopened and unused in original packaging.